Terms & Condition

Welcome to Ahsan & Sons Global Traders. These Terms & Condition apply to your use of our ecommerce store and to purchases made through our website. By accessing our website or placing an order, you agree to follow these terms. If you do not agree, please do not use the website.

These terms are provided as general business policy content for our store in Pakistan and may be updated from time to time. For any case-specific questions or support, please contact us at [email protected].

Website Use

You agree to use our website only for lawful purposes and in a way that does not harm our business, website operations, or other users. You must not attempt to misuse the website, interfere with security, copy content without permission, or use the website for fraudulent activity.

• You must provide accurate information when placing an order or contacting us.
• You must not use false identities, stolen payment methods, or misleading details.
• You must not attempt to disrupt the website, servers, or connected systems.
• All website content, including text, product information, images, and branding, remains the property of Ahsan & Sons Global Traders unless otherwise stated.

Products and Availability

We try to present our products as accurately as possible. However, product descriptions, packaging, colors, images, and specifications may vary slightly from what appears on your screen or from supplier updates. Product availability may change without notice.

• All products are subject to availability.
• We may limit quantities available for purchase.
• We may discontinue or change products at any time.
• We reserve the right to correct product information errors, including descriptions and availability details.

Pricing

We aim to keep pricing accurate and up to date. Prices displayed on the website are subject to change without notice. In case of a pricing error, we may cancel or refuse an order before shipment and will notify you if needed.

• Prices are listed as shown on the website at the time of purchase unless corrected for error.
• Shipping charges, taxes, duties, or handling charges may be added where applicable.
• Promotions, discounts, and special offers may be time-limited and subject to separate conditions.

Orders and Acceptance

When you place an order, it is treated as an offer to purchase. Receipt of an order confirmation does not necessarily mean final acceptance. We reserve the right to review, refuse, cancel, or limit any order for reasons including stock issues, payment problems, suspected fraud, incorrect pricing, or incomplete customer information.

• We may request additional verification before processing an order.
• We may cancel duplicate, suspicious, or bulk orders at our discretion.
• If an order is canceled after payment, any eligible refund will be processed according to our Refund & Return Policy.

Payments

Payments must be completed using the payment methods offered on our website. By submitting payment details, you confirm that you are authorized to use the selected payment method.

• Orders may not be processed until payment or payment authorization is received.
• We reserve the right to reject transactions that appear unauthorized or high-risk.
• Payment processing may involve third-party service providers, and their procedures may also apply.

Shipping and Delivery

We aim to dispatch and deliver orders within reasonable timeframes, but shipping and delivery dates are estimates only. Delays may occur due to courier issues, weather, customs, remote locations, holidays, or other factors beyond our control.

• Delivery timelines are estimated and not guaranteed unless specifically stated.
• The customer is responsible for providing a complete and accurate delivery address.
• We are not responsible for delays caused by courier partners or incorrect address details provided by the customer.
• Risk in goods generally passes to the customer upon delivery or attempted delivery, subject to applicable return rights for damaged or incorrect items.

Accounts and Customer Information

If you create an account, you are responsible for maintaining the confidentiality of your login details and for activities carried out through your account. Please notify us promptly if you believe your account has been accessed without permission.

• You are responsible for keeping your account details accurate and current.
• We may suspend or close accounts involved in misuse, fraud, or violations of these terms.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Refund & Return Policy. Please review that policy before placing your order. Certain items may not be eligible for return due to their nature, condition, or hygiene reasons.

Limitation of Liability

We work to keep our website and services reliable, but they are provided on an as-available basis. To the maximum extent permitted by applicable law, Ahsan & Sons Global Traders is not liable for indirect, incidental, special, or consequential losses arising from website use, order delays, product unavailability, or technical interruptions.

• We do not guarantee uninterrupted website access or error-free operation at all times.
• We are not responsible for losses resulting from customer misuse of products, incorrect information provided by customers, or third-party service interruptions.
• Nothing in these terms is intended to limit rights that cannot be excluded under applicable law.

Third-Party Services

Some parts of our store may rely on third-party providers for payments, shipping, analytics, or technical operations. We are not responsible for the independent policies or actions of those third parties, although we work with them to operate our business.

Changes to These Terms

We may update these Terms & Condition at any time by posting the revised version on our website. Continued use of the website after updates means you accept the revised terms.

Contact and Support

If you have questions about these terms, your order, or any issue requiring review, please contact [email protected]. Customers should contact support for case-specific help so we can review the details of their situation.